Privacy Policy for Products
Privacy for Products
This Privacy Policy explains how DigitMind processes personal information when you interact with our digital products, website forms, support channels, and related business communications connected to our products and services.
1. Scope of This Policy
This Policy applies to personal information collected through DigitMind products, product landing pages, contact and demo request forms, support communications, newsletters, and other product-related interactions controlled by DigitMind Technologies LLP.
This Policy does not automatically apply to third-party services, integrations, or external platforms that may be linked from our products or website.
2. Information We May Collect
Depending on how you interact with us, we may collect identity and contact details such as your name, business email, company name, job title, phone number, and any information you choose to include in forms, messages, attachments, or support requests.
We may also collect technical and usage information such as browser type, device information, IP address, approximate location, referring pages, interaction events, and diagnostic data that helps us secure, maintain, and improve our products and website.
3. How We Use Personal Information
We use personal information to respond to requests, provide demos, deliver support, communicate about projects or services, maintain product security, improve user experience, analyze demand, and manage our legitimate business operations.
Where permitted by law, we may also use your information to send product updates, relevant service information, or business follow-ups. You can opt out of non-essential communications at any time.
4. Legal Bases and Disclosure
Where applicable, we process personal information on the basis of consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating, protecting, and improving our products and services.
We may share information with service providers that support hosting, analytics, communications, customer support, security, and infrastructure operations, but only to the extent reasonably necessary for those purposes.
- We do not sell personal information.
- We may disclose information if required by law, legal process, or a valid government request.
- We may disclose information to protect our rights, users, systems, and the security or integrity of our services.
- If our business is reorganized, merged, or transferred, relevant information may be transferred as part of that transaction subject to applicable law.
5. Cookies, Analytics, and Retention
Our website and related product pages may use cookies or comparable technologies for core functionality, analytics, performance monitoring, and user experience improvements. You can manage cookie preferences through your browser settings, subject to technical limitations.
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, respond to requests, resolve disputes, maintain records, and comply with legal obligations.
6. Your Rights
Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or objection to certain processing of your personal information. You may also request a copy of information you have provided to us where data portability rights apply.
To exercise privacy rights, contact us using the details below. We may ask you to verify your identity before completing a request.
7. Security and International Transfers
We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. No system is completely secure, so we cannot guarantee absolute security.
If information is processed or accessed across borders, we take commercially reasonable steps to ensure that transfers are handled in accordance with applicable legal requirements.
8. Updates to This Policy
We may update this Policy from time to time to reflect changes in our services, business practices, or legal obligations. The most current version will be published on this page with the updated effective date.
Your continued use of our products or continued interaction with our product-related services after an update means the updated Policy will govern future processing to the extent permitted by law.
Privacy Contact
If you have questions about this Product Privacy Policy or would like to submit a privacy request, contact us using the details below.
Email: info@digit-mind.com
Registered office: Astana, Kazakhstan
